Refund Policy

Last updated: July 2026

1. Nature of Our Products

All products sold on this website are digital ebooks delivered instantly upon successful payment. Because the product is accessible immediately, refund requests are handled differently than for physical goods.

2. When a Refund May Be Offered

• You were charged but did not receive access to your ebook due to a technical or payment gateway error, and our support team could not resolve the access issue.
• You were charged more than once for the same order (duplicate payment) due to a technical glitch.
• The ebook file delivered was corrupted, incomplete, or significantly different from what was described on the product page.

3. When a Refund Will Not Be Offered

• You have successfully downloaded and accessed the ebook and simply changed your mind.
• The request is made after 7 days from the date of purchase.
• You provided incorrect payment, email or contact details at checkout, leading to delivery issues on your end.

4. How to Request a Refund

Email support@crid.in within 7 days of your purchase with your Order ID / payment reference, the email used at checkout, and a short description of the issue. Our team will review your request and respond within 2–3 business days.

5. Refund Processing Time

If a refund is approved, the amount will be credited back to your original payment method via our payment gateway (Easebuzz) within 5–7 business days, depending on your bank or card issuer.